Welcome to Everrastyle Shop’s FAQ section! We’ve compiled answers to the most common questions about our trend-forward fashion, global delivery, and boutique-style service. Whether you’re a busy professional, fashion explorer, or value-savvy shopper, we’re here to make your experience effortless.
Product Questions
What types of clothing does Everrastyle Shop specialize in?
We specialize in versatile, seasonless fashion for the style-conscious woman. Our collection includes everything from wardrobe essentials (Basic Tees, Camis, BASICS) to statement pieces (Corset Tops, Blazers, CO-ORD SETS), plus denim (Jackets, Skirts), swimwear (Bikini sets), and outerwear (COATS & JACKETS).
Are your products size-inclusive?
Yes! We design with all body types in mind. Each product page includes detailed size charts to help you find your perfect fit. Our size-inclusive approach means we offer styles that flatter every silhouette.
How would you describe the quality of your fabrics?
We select fabrics with the same attention we give to design – prioritizing both quality and comfort. From our Basic Tees to statement Blazers, each piece is crafted to be wardrobe staples that maintain their look and feel season after season.
Ordering & Payment
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, convenient checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all transactions. Your payment details are never stored on our servers.
Can I modify my order after placing it?
To ensure speedy processing, we’re unable to modify orders once placed. If you need to make changes, please contact us immediately at [email protected] and we’ll do our best to assist before your order ships.
Shipping & Delivery
Where do you ship?
We proudly offer global delivery (excluding some remote areas and parts of Asia). Our Australian-based team ships worldwide via reliable carriers like DHL, FedEx, and EMS.
What are my shipping options?
Standard Shipping (AU$12.95): Via DHL/FedEx, arrives in 10-15 business days after dispatch.
Free Shipping: For orders over AU$50 via EMS, arrives in 15-25 business days after dispatch.
Free Shipping: For orders over AU$50 via EMS, arrives in 15-25 business days after dispatch.
How long does order processing take?
We carefully prepare each order within 1-2 business days. You’ll receive tracking information once your fashion selections are dispatched from our Australian headquarters.
Can I track my order?
Yes! You’ll receive a tracking number via email once your order ships. Follow your package’s journey right to your doorstep.
Returns & Exchanges
What is your return policy?
We offer easy returns within 15 days of receipt. Items must be unworn, with tags attached, and in original condition. We stand by our premium quality promise and want you to love every piece.
How do I initiate a return?
Email our boutique-style customer care team at [email protected] with your order number and return request. We’ll guide you through the simple process.
Are return shipping costs covered?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.
Account & Customer Service
How can I contact customer service?
Our dedicated team is available via email at [email protected]. We pride ourselves on boutique-style service that matches the quality of our fashion.
Do you offer styling advice?
Absolutely! Our team loves helping you create looks from our collection. Email us with your style questions or event needs – we’re happy to suggest pieces that will make you feel confident and stylish.
Still have questions? Our team at Everrastyle Shop is always here to help you build your perfect wardrobe. Email us at [email protected] and we’ll ensure your fashion experience is as effortless as our global delivery.